Frequently Asked Questions
Everything you need to know before your stay. Still have a question? Reach our Concierge.
What is BOLT FARM Treehouse?
BOLT FARM is an adults-only getaway for two on a private mountaintop in Whitwell, Tennessee. Choose a treehouse, dome or mirror cabin, with a private hot tub and every meal for two included. The Signature adds a couples massage and Wellness Haven access; The Summit adds a personalized celebration experience. See each stay’s details for exact inclusions.
Where is BOLT FARM Treehouse located?
On a private mountaintop in Whitwell, Tennessee, about 45 minutes (roughly 30 miles) from downtown Chattanooga. The elevated property overlooks three states, with panoramic mountain views.
What are the villas like?
Luxury villas built for two: Treehouses, Domes, Mirror Cabins, the one-of-a-kind Floating Mirror Cabin, and the Arhaus Treehouse. Each is a private villa for two with its own hot tub and a character of its own. Compare their features on the Villas page.
Is BOLT FARM adults-only? Are kids or pets allowed?
Yes. BOLT FARM is strictly adults-only (21+) and built exclusively for couples. No kids and no pets. Service animals only.
What’s included in every stay?
Every stay includes your private villa, every meal for two, unlimited snacks and coffee, Golden Hour and live music on Tuesday, Thursday and Saturday, high-speed Wi-Fi and parking, and all fees and gratuities (taxes are shown separately at checkout). The Signature adds one 80-minute couples massage, including a scalp massage, side by side (one per stay), the Wellness Haven for your whole stay, and the Romance Experience. Alcohol is sold separately. The Summit adds your moment, personalized, with a private chef dinner one night of your stay, a live serenade, a romance setup, champagne saber, a personalized content shoot from our media team, and round-trip airport transfer.
Is there Wi-Fi?
Yes. Wi-Fi reaches throughout the property, at 500 Mbps download and 675 Mbps upload, for when you need it.
What is there to do at BOLT FARM?
There are plenty of ways to spend time together, from hiking and live music to the comforts of your own villa. Couples enjoy private hiking trails, Golden Hour and live music, and the Wellness Haven: a eucalyptus steam room, cold plunge, Mirror Sauna, and reflection pool. The Wellness Haven is included in The Signature and The Summit. Forbes called the spa “the coolest new spa in the South.”
What about food and meals?
Every meal for two is included in every stay, plus unlimited snacks and coffee. Alcohol is sold separately.
What should we expect to spend?
There are three stays, with every meal for two included in each. The Stay is from $1,200 for two for 2 nights, all in, based on a Mirror Cabin stay, Tue, Jan 19 to Thu, Jan 21, 2027. The Signature and The Summit add more to your time together. Rates vary by villa, dates and season, and you’ll see your exact total the moment you choose your dates. Rates include all accommodations, meals, fees and gratuities. Taxes are shown separately at checkout.
Is BOLT FARM good for proposals or anniversaries?
Yes. Couples come to BOLT FARM for proposals, anniversaries, honeymoons and birthdays, or simply for a few days together. The Summit is shaped around a celebration, with a romance setup, a private chef dinner one night of your stay and a live serenade. Celebrating something? Let us know when you book.
What are the check-in and check-out times?
Check-in is 3:00 PM Central and check-out is 10:00 AM Central. Your specific villa is assigned at check-in based on availability.
Is there a minimum stay?
Yes, and it depends on your arrival date. Typically 2 nights for weekday arrivals and 3 nights for weekend arrivals, with shorter last-minute stays sometimes available closer in. The exact minimum for your dates is shown the moment you check availability.
When is the best time to visit?
BOLT FARM is open year-round, and each season brings its own mood to the mountain. Whenever you come, the invitation is the same: a few days with more time for each other.
How do I book?
Reserve directly on this site: find your stay, villa and dates, then complete a secure payment. You pay a deposit today, and the balance is charged to your card on file 30 days before arrival. Stays less than 30 days away are paid in full. You’ll see the amounts and dates before you confirm.
What is the cancellation policy?
Cancellation and rescheduling rules depend on how close you are to arrival. Review the full schedule below before booking.
Refunds
- 48-hour grace period: Cancel within 48 hours of booking for a full refund of everything paid. Bookings made within 7 days of check-in are final.
- 45 or more days before check-in, after the grace period: 50% of the total reservation cost is charged. What you have paid counts toward it; any refund or remaining charge is settled to the card on file.
- Fewer than 45 days before check-in: 100% of the total reservation cost is charged, your stay and any included celebrations with it, and nothing is refunded.
Rescheduling
- Up to 45 days before check-in: Rescheduling is allowed, to earlier or later dates, for 10% of the total reservation cost plus any price difference.
- Fewer than 45 days before check-in: Stays can no longer be rescheduled.
Cancellations and reschedules are made by phone with the BOLT FARM team. Cancellation charges under this policy are charged to the card on file.
The terms you agree to at checkout are the ones that apply to your dates. Full details are in our Terms & Conditions.
How much is the deposit?
When you book more than 30 days before arrival, just $195 secures your stay. Your remaining balance is charged automatically to your card on file 30 days before check-in. Stays less than 30 days away are paid in full when you book. You’ll see the exact amount and date before you confirm.
Can I get the $195 deposit by phone?
Yes. The deposit is the same whether you book on our website or with our Concierge by phone.
When is my balance charged?
Thirty days before check-in, automatically, to the card you booked with. Your confirmation email shows the date and amount.
Make room for a few days together.
See your datesPrefer to talk it through? Our Concierge can reserve the same stay with you: 423-815-1316 or send a text.