FREQUENTLY ASKED QUESTIONS

• NOW! by booking online or scheduling a call with our Trip Planning Experts!
• Booking dates are open up to 365 days out.
• Get access to early booking, sales events, and offers by joining our Facebook group.

Our standard check-in/out days are Monday, Wednesday, and Friday. Please use the image below for clarity:

• Only check-in days are highlighted.
• Select a Monday, Wednesday, or Friday for your arrival and departure dates.
• Reservations can be Mon-Wed, Wed-Fri, Mon-Fri, or Fri-Mon, etc.
• 2-night minimums during the week. 3-night minimums for weekends.

• Need help making your reservation? Book a call with our Trip-Planning Experts. Serious inquiries only.

Weekdays:

• 2-night minimum during weekdays with check-ins on Monday or Wednesday.
• 4-night stays can be accommodated with a check-in on Monday and check-out on Friday.

Weekends:

• 3-night minimum with check-ins on Friday and check-outs on Monday.

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*For rare 1-night stays & unique stay dates - click here!

Here are our recommendations based on what's most important to you: 

• Treehouses: the most romantic, luxurious, & spacious
• Mirror Cabins: the most unique, nature-immersive, with modern luxury
• Domes: spacious, adventurous, and oh-so cozy

‍Things to Note:

• You can’t go wrong with any option!
• All villas sleep two people with one bed per villa.
• All villas have a hot tub!
• Bolt Farm is an adults-only resort.
• Just like a hotel, your specific room assignment will be given at check-in.
• Traveling with a group? We recommend reserving multiple accommodations!
• The property boasts 9 Treehouses, 8 Domes, and 5 Mirror Cabins.
• No pets are allowed on the property.

Bolt Farm is truly stunning each season of the year! Our accommodations are designed to be enjoyed comfortably all year round. Each is equipped with a heating & AC unit and an indoor fireplace.

Mirror Cabins and most of our Treehouses even have heated floors!

• Check-in is at 3 pm.
• Check-out is at 10 am.
• We are located in the Central timezone.

Yes! We have exceptionally fast wifi in all villas, with download speeds of 500 Mbps and upload speeds of 675 Mbps. 

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Work remotely? We've got you! The inspiring views, paired with lighting-speed wifi, make this the perfect place to be inspired as you work.

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• Take advantage of our delicious Gourmet Meal Service. This will provide you with breakfast, lunch, dinner, and even dessert for two daily!
• Pizza tastes better when you make it yourself! Enjoy our DIY pizza kit when you add our VIP Experience to your stay.
• Wake up to a tray of cinnamon rolls ready to be warmed in your pizza oven from a local bakery! 
• Looking to have some fun in the kitchen? Feel free to bring your own ingredients and beverages to indulge your taste buds while on the property!
• The Domes and Treehouses have a kitchen equipped with an electric stove, microwave, fridge & freezer, BBQ, and pizza oven (both are propane).
• The Mirror Cabins have a kitchenette with a mini-fridge, electric hot plate, BBQ, and pizza oven. 
• All villas are equipped with all pots, pans, utensils for cooking & grilling, tableware, and glassware needed.

Already have a reservation and need help planning meals? Schedule a call with our concierge for assistance!

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We are all about helping our guests reconnect with nature, their people, and their purpose, so we encourage being still and letting your spirit fully recharge. All accommodations are filled with things to promote just that! Each villa will include a community journal, therapeutic coloring book, antique books, yoga mats, etc. 

Here’s a list of activities to do at Bolt Farm:

• Hike our 2.5 miles of hiking trails! These trails wind through our property and even cross natural waterfalls.
• Recuperate your body by enjoying time in our cold plunge, mirrored sauna, steam room, reflection pool, and more at our Wellness Haven.
• Pamper yourself with a massage and facial at our full-service Treehouse Spa
• Enjoy restorative complimentary yoga sessions over at our Wellness Haven. 
• Bond while preparing a DIY Pizza & s'mores from our VIP Experience! 
• Listen to Live Music during Happy Hour on Tues, Thurs, & Sat nights from 4-6 p.m. Here you can mingle with other guests, enjoy light bites and beverages, + more!
• Sip on Mimosas and try your luck at Bingo Sunday mornings starting at 11 a.m. in our Welcome Dome.

For local activities: 

• Boat rentals are Nickajack Lake
• The Tennessee Aquarium‍
• For more local fun, click here!

No, we have a strict no-pets policy.

• 100% refunds are given for any cancellations made within 48 hours of making your reservation - unless reservations are made within 7 days of check-in. Reservations made within 7 days of check-in are final and nonrefundable.
• Cancellations made after 48 hours of booking and 45 days or more before check-in will result in you being charged 50% of the total reservation cost. If 50% of the total reservation cost has already been collected, no further charges will be incurred.
• Cancellations made after 48 hours of booking and less than 45 days before check-in will result in a charge for the total reservation cost.
• We are happy to reschedule your stay up to 45 days prior to check-in. A 10% rescheduling fee will apply.

Yes, we offer an easy and interest-free payment plan that spreads the cost of your trip over several installments, allowing your stay to be fully paid before arrival. 

We accept Affirm, Klarna, PayPal, and ClearPay when checking out online.

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The most convenient airports for your visit to Bolt Farm are:

• Chattanooga Metropolitan Airport (CHA) is just under an hour away 
• Nashville International Airport (BNA), approximately 2 hours away, offers a wide range of domestic and international flights.
• Hartsfield-Jackson Atlanta International Airport (ATL), about 2.5 hours away, is another great option, especially for those looking for more flight choices. 

We suggest choosing the airport that best suits your flight availability and travel preferences.

*You will need to book a rental car as Uber/Lyft are not consistently available in our area.